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Distance Sales Contract

ARTICLE 1 - PARTIES 

1.1- SELLER:

Title: Pamu Kimya Limited Company

Address: KÜÇÜKBAKKALKÖY MAH. SELVİLİ Str. NO: 4 INSIDE DOOR NO: 20 ATAŞEHİR/ İSTANBUL

Phone: +90 530 489 50 45

E-mail: info@pamukimya.com

1.2- BUYER:

Name/Surname/Title:

Address:

Telephone:

E-mail:

ARTICLE 2 - SUBJECT 

The subject of this contract is the determination of the rights and obligations of the parties in accordance with the provisions of the Law No. 4077 on the Protection of Consumers and the Regulation on the Application Principles and Procedures of Distance Contracts, regarding the sale and delivery of the product, the characteristics and sales price of which are specified below, which the BUYER ordered electronically from the www.pamukimya.com website belonging to the SELLER. 

ARTICLE 4 - GENERAL PROVISIONS

4.1- BUYER declares that he/she has read and is informed about the basic characteristics, sales price, payment method and preliminary information regarding delivery of the contractual product on the www.pamukimya.com website and has given the necessary confirmation electronically. 

4.2- The product subject to the contract is delivered to the BUYER or the person/organization at the address indicated by the BUYER within the period specified in the preliminary information on the website, depending on the distance of the BUYER's place of residence for each product, provided that it does not exceed the legal 30-day period. 

4.3- If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to whom the product will be delivered does not accept the delivery. 

4.4- The SELLER is responsible for the delivery of the contractual product in a sound, complete manner, in accordance with the specifications specified in the order and with warranty documents and user manuals, if any. 

4.5- In order for the product subject to the contract to be delivered, the signed copy of this contract must be delivered to the SELLER and the price must be paid using the payment method preferred by the BUYER. If the product price is not paid for any reason or is cancelled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product. 

4.6- If the relevant bank or financial institution does not pay the price of the product to the SELLER due to the unfair or illegal use of the BUYER's credit card by unauthorized persons for reasons not caused by the BUYER's fault after the delivery of the product, the product must be sent to the SELLER within 3 days, provided that it has been delivered to the BUYER. In this case, the shipping costs belong to the BUYER. 

4.7- If the SELLER cannot deliver the contracted product within the specified time due to force majeure or extraordinary circumstances such as adverse weather conditions or interruption of transportation, the SELLER is obliged to notify the BUYER of the situation. In this case, the BUYER may exercise one of the following rights: cancellation of the order, replacement of the contracted product with a similar one, if any, and/or postponement of the delivery period until the elimination of the impeding situation. In the event that the BUYER cancels the order, the amount paid shall be paid to the BUYER in cash and in a single transaction within 10 days. 

4.8- Defective or broken products, whether sold with or without a warranty certificate, can be sent to the SELLER for the necessary repairs under warranty conditions, in which case the shipping costs will be covered by the SELLER. 

ARTICLE 5 - RIGHT OF WITHDRAWAL 

The BUYER has the right of withdrawal within 14 days from the delivery of the contractual product to him/her or to the person/organization at the address he/she has indicated. In order to use the right of withdrawal, the SELLER must be notified by fax, email or telephone within this period and the product must not have been used within the framework of the provisions of Article 6. In the event of use of this right, the original invoice and a copy of the cargo delivery report stating that the product delivered to a 3rd party or the BUYER was sent to the SELLER must be returned. The product price will be returned to the BUYER within 14 days following the receipt of these documents. If the original invoice is not sent, VAT and other legal obligations, if any, cannot be returned. The cargo cost of the product returned due to the right of withdrawal will be covered by the SELLER. 

ARTICLE 6 - PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED 

The right of withdrawal cannot be exercised for products that cannot be returned due to their nature, or for single-use products. The right of withdrawal for the following products is subject to the condition that the packaging of the product is unopened, undamaged and the product is unused. 

- Any clothing product whose labels have been removed, whose packaging is damaged, which is crumpled or which has lost its new quality cannot be returned. 

-All custom-made clothing items cannot be returned.

DISTANCE CONTRACTS REGULATION EXCEPTIONS TO THE RIGHT OF WITHDRAWAL AS SPECIFIED IN OFFICIAL GAZETTE ARTICLE 15, C; / Exceptions to the right of withdrawal/Official Gazette/Article 15/c)

ARTICLE 7 - COMPETENT COURT 

In the implementation of this contract, Consumer Arbitration Committees and Consumer Courts at the place of residence of the BUYER or SELLER are authorized up to the value declared by the Ministry of Industry and Trade. 

If the order is placed, the BUYER is deemed to have accepted all the terms of this contract. 

SALES PERSON 

Pamu Kimya Limited Company. ( www.pamukimya.com )

BUYER